When it comes to reviews of your business I am sure you spend more time responding to the customer dissatisfaction issues than to the positive notices. You may be overlooking a real opportunity to understand your business if that is the case. Since happy customers are foundational for success, Brian Greenberg shares a few thoughts on why it pays to better understand what your customers are thinking and how to elicit those important positive reviews. Check out Brian’s insights here.
If you don’t have a strategy for using social media to grow your customer base and nurture relations with your customers, then you […]
The folks at Delightful Communications have published an eBook (also available on Audible and iTunes as an audio book) called Introduction to Personal Branding: 10 […]
Guest Author, Amy Collett, Owner and Branding Specialist at bizwell.org We all want our businesses to grow and thrive. In the digital world, this […]
Whether you use 140 characters or long form to tell your story here are tips to make storytelling a breeze and get […]
