When it comes to reviews of your business I am sure you spend more time responding to the customer dissatisfaction issues than to the positive notices. You may be overlooking a real opportunity to understand your business if that is the case. Since happy customers are foundational for success, Brian Greenberg shares a few thoughts on why it pays to better understand what your customers are thinking and how to elicit those important positive reviews. Check out Brian’s insights here.
Great tutorial (easy to follow with lots of screen shots) for the small business or non-profit to get that perfect Facebook page together. […]
Google demands high quality content—and since Google commands 31 percent of all web traffic—you want to be on its good side. High-quality […]
Today I’m excited to share 43 of the best websites to learn something new about marketing. These websites will teach you practically […]
If you want to make your job easier and be more effective and efficient, you need the best tools. Here is a great […]
