When it comes to reviews of your business I am sure you spend more time responding to the customer dissatisfaction issues than to the positive notices. You may be overlooking a real opportunity to understand your business if that is the case. Since happy customers are foundational for success, Brian Greenberg shares a […]
strategy
11 posts
Want to know how to build a solid social media strategy? This blog post from Hootsuite is an easy to follow eight-step plan to create a winning social media strategy of your own. From setting goals aligned to your business strategy, to understanding your audience and competition, and to scheduling and evaluating […]