How to Get Your Customers to Leave Positive Reviews (And Why You Can’t Afford Not To)

When it comes to reviews of your business I am sure you spend more time responding to the customer dissatisfaction issues than to the positive notices.  You may be overlooking a real opportunity to understand your business if that is the case.  Since happy customers are foundational for success, Brian Greenberg shares a few thoughts on why it pays to better understand what your customers are thinking and how to elicit those important positive reviews.  Check out Brian’s insights here.

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